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Return & Refund

  • The item must be unused and in the same condition that you received it.
  • The item must be in its original packaging.
  • You must provide a receipt or proof of purchase.Jumpseller+1

If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.Jumpseller+2Squarespace+2

2. Non-Returnable Items

Certain types of goods are exempt from being returned:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

Please note that perishable goods such as food, flowers, newspapers, or magazines cannot be returned.

3. Refund Process

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
  • Late or missing refunds (if applicable): If you haven’t received a refund yet, first check your bank account again.
  • Then contact your credit card company, it may take some time before your refund is officially posted.
  • Next, contact your bank. There is often some processing time before a refund is posted.
  • If you’ve done all of this and you still have not received your refund yet, please contact us at [insert contact email].

4. Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [insert contact email] and send your item to [insert return address].

5. Shipping Costs

To return your product, you should mail your product to [insert return address].

  • You will be responsible for paying for your own shipping costs for returning your item.
  • Shipping costs are non-refundable.
  • If you receive a refund, the cost of return shipping will be deducted from your refund.The Sun+1

6. Sale Items

Only regular priced items may be refunded; unfortunately, sale items cannot be refunded.

7. Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.